Shipping policy
Shipping Policy – Novara
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed, you will receive a confirmation email with shipping details and tracking information, if available.
Shipping Time
Estimated delivery times may vary depending on your location and product availability. Generally, orders are delivered within 7–15 business days after dispatch.
Please note that delivery times are estimates and may be affected by factors such as shipping carrier delays, customs processing, or high order volumes.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before completing your purchase.
Order Tracking
When your order is shipped, you may receive a tracking number that allows you to track the status of your delivery.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery time, please contact us so we can assist in checking the shipment status.
Novara is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Incorrect Shipping Information
Please ensure that your shipping address is correct when placing your order. Novara is not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about shipping, please contact us at:
Email: novarasupport@gmail.com